Get In Touch
+1-612-910-4738
info@jacksonjacksmedical.com
support@jacksonjacksmedical.com
2835 Rice Street, Roseville Minnesota 55113, USA
Send us a Message
We would like to hear from you. Whether you have a concern, a request, or an inquiry you want to make. Our team will review your message and get back to you appropriately.
Frequently Asked Questions!
Yes. We ship medical equipment, devices, and accessories across the United States. Shipping times may vary depending on the product type, availability, and delivery location. Tracking information is provided once your order has been processed and shipped.
Some medical devices and equipment require a valid prescription in accordance with FDA regulations, while many accessories and non-restricted products can be purchased without one. Product pages will indicate if a prescription is required before checkout.
Yes. We source our products from reputable manufacturers and authorized distributors. All applicable medical devices comply with relevant FDA regulations and quality standards for safety and performance.
Most products can be returned within our return window if unused and in original packaging. Certain medical or hygienic items may not be eligible for return due to health and safety regulations. Warranty coverage varies by manufacturer and product category. Please review individual product details or contact support for specific warranty information.
Yes. We work with hospitals, clinics, pharmacies, caregivers, and healthcare organizations for bulk purchases and recurring supply needs. Contact our sales team for customized pricing, quotations, and account support.
Our customer support team is available to help with product recommendations, order updates, technical questions, and general inquiries. You can reach us through our contact form, email, or phone during business hours, and we’ll respond as quickly as possible.
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Periodically, we push updates regarding our products and services – which could provide an opportunity. If you are satisfied with what we offer and would like to stay updated, please join our newsletter and never miss an update, service, promotion or opportunity.